Support
How can we help?
The fastest way to reach us is the chat in the Suluhu app. You can also call or email us.
Chat in the app
Open the Suluhu app and go to Account, then Support to chat with our support team.
Phone
Customer support is available 24 hours a day, 7 days a week. The office is open Monday to Friday, 9:00 AM to 5:00 PM.
Office
Suluhu OndemandJade Residency, Suite A103
Kilimani, Nairobi, Kenya
Prefer to write? Use our contact form.
Find an answer yourself
Closing your account without the app
If you no longer have the app, contact us from the phone number on the account. We will verify that it is yours and close it the same way as in the app. See Delete your account for what is deleted and what is kept.